Updates

Adobe License Changes

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There are important upcoming changes to the university’s Adobe licensing that will affect your current access. Current licenses expire February 7. You can request your new license starting February 1. 

For Students:

Your current Creative Cloud license will expire on February 7. New licenses will be valid for four months, renewable thereafter. Your files in Creative Cloud libraries will remain accessible without a license.

Important Actions Required

For Employees: 

Your current Acrobat Pro license will expire on February 7. You will still have access to Acrobat Reader without a license. This allows you to open, view, sign, print, annotate, search, and share PDF files.

Your existing Creative Cloud license will remain unchanged and is valid for one year from your initial request. 

Adobe Sign access remains unchanged.

Important Actions Required

What's New for Everyone

  • Starting Feb. 7, all university students, faculty, staff, and DCC will automatically receive access to Adobe Express Premium, including Firefly Generative AI and Adobe Stock features.

What Stays the Same

  • Adobe Express Pro (automatically provided to all)
  • Existing faculty/staff Creative Cloud licenses
  • Adobe Sign access
  • Shared Device Licenses

Frequently Asked Questions

How do I request Acrobat Pro access?

Submit a self-service request after February 1 if you need continued access.  If you have a Creative Cloud license you will not need to make a request as this includes Acrobat.

What can I do with Acrobat Reader?

You can open, view, sign, print, annotate, search, and share PDF files.

How do I access Express Premium?

Go to express.adobe.com and sign in with your netid@arizona.edu.  If prompted, select "company or school account"

What's included in Adobe Express Premium?

Adobe Express is a user-friendly online design tool that enables individuals and teams to create a variety of visual content, including social media graphics, posters, flyers, and videos. It offers a range of templates, images, and design assets, making it accessible for users with little to no design experience.

Will I lose my current Creative Cloud access?

Faculty and Staff will not lose access to Creative Cloud. Students will lose access February 7th if a new request has not been made.

Will I lose access to my Creative Cloud files without a license?

No, you can still access your libraries with or without a license.

When do these changes take effect?

All changes will take effect on Friday, February 7, 2025

Will these changes affect Shared Device Licenses?

There will be no changes or actions necessary with SDL devices.

Need Help?

Get support or report issues with Adobe products like Adobe Creative Cloud (Acrobat, Photoshop, Illustrator, InDesign, Premiere, Lightroom, etc.), Adobe Sign, and Captivate.

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